Frequently Asked Questions

Why does my business need a web site?

An effective web site can:

1. Sell Your Products or Services – you can generate additional revenue and expand your customer base to a global marketplace, rather than the traditional 50 mile radius of your physical location.
2. Advertise/Promote Your Business – a web site is a tremendous
way to make others aware of your business and in many cases, it serves as the first point of contact between you and your customers - and you know what they say about first impressions.
3. Inform – a web site can serve as a fantastic resource of information for visitors about your business or organization.
4. Generate Qualified Leads – It's all about providing precise information - your web site can serve as your "commercial" for a visitor searching for information. It is also a great way for you to position yourself as an expert and establish credibility and trust (a major issue on the web).
5. Reduce Workload for yourself and your personnel (i.e. customer service staff) and more efficiently deal with orders/bookings/etc.
6. Build Your Brand Awareness – a quality site reflects very positively on the branding of your business.

According to a recent survey, the internet is now the number one source of information for most people all over the world. This makes it very important to have an online presence as it gives visibility for any organization, be it a big or small.

How do people find out about my web site?

One good way for people to find out about your website is to add your URL (website address) to your traditional advertising media. Put your address on your business cards, product brochures, magazine, radio, newspaper and TV advertisements. Put it in all your press releases and in your trade show publications.

How do I get my own "www.myname.com"?

This is called a domain name, and these names are controlled by ICANN (Internet Corporation for Assigned Names and Numbers) to be sure there are no duplicate names. They charge an initial fee to register your domain and an annual fee for you to be able to keep your domain. We can arrange this for you of course.

Where does my website reside when its development is complete?

Your website needs to physically reside on a 'server', so that it is available 24 hours a day to the millions of people surfing the Internet. Again, this is something we will arrange as part of our comprehensive service package.

How is a web page different from a Microsoft Word or text document?

HTML (short for HyperText Markup Language) is the language used to create web pages. A web page may contain text, graphics, audio or even video. A web page may link to other web pages or files by using hyperlinks. One big benefit of HTML is that the language is understood by any computer with a browser and Internet connectivity irrespective of the Operating System used.

If I already have a site, can you help me improve it?

Yes. We can redesign or add content to an existing site – it can cost less money than building one from scratch.

Can you use my company's existing brochure design for my website?

Yes, we can certainly use your existing materials such as logos, brochures, sales literature, flyers, etc. for incorporating in the new website.

What are the things that you expect from my company to complete the website design?

Brochures, logos, photographs, product descriptions, business cards, etc. are all recommended resources to use. For new businesses, we will help you get started from scratch. A dedicated person will answer any questions during your website project.

Is there any maintenance required after designing and hosting a web site?

Depending on the business, some amount of maintenance would be required. As your business evolves, it may require some things to be added, deleted, or modified. If there is not much change in the business, the website maintenance will be minimal.

Do I need to use a website design company that is local to me?

My question is not listed here – what should I do?

Contact us and we will try to answer your question within 1 business day